Lock in your pickup in under a minute. Pay at your destination.

Booking Form (recommended fields)

• Pickup address (required)

• Destination address (required)

• Pickup time (ASAP or schedule date/time)

• Passenger name (required)

• Mobile number (SMS updates)

• Email (for confirmations/receipts)

• Passengers (count)

• Vehicle needs (standard / maxi / child seat [pre-book] / accessibility notes)

• Notes to driver (optional)

Submit → You’ll see an on-screen confirmation and receive an email when your driver is assigned. For scheduled rides, assignment occurs prior to pickup.

Payment & Confirmation

• No online payments. We never ask for card details on this site/app.

• Payment happens in-car at destination — cash or card via EFTPOS/credit/debit.

• Card surcharge may apply, capped at 4% (VIC).

• Receipts available on request (printed or emailed).

Cancellations & Changes

• Free cancellation before the driver arrives.

• If you need to change pickup time or address, reply to your SMS or call 1300 056 571 — we’ll re-optimize dispatch.

Fare Estimates & Fixed Fares

• We can provide a fare estimate or fixed-fare offer (where eligible) before you confirm.

• Metered trips charge per VIC tariff; fixed-fare trips charge the pre-agreed amount (shown in your confirmation).

Accessibility & Special Requests

• Assistance animals are welcome.

• Child seats: Available on request with pre-booking (subject to availability; additional dispatch/handling time may apply).

• Maxi/Group: Request at booking; availability confirmed in your SMS/email.

Need help booking? Call 1300 056 571 (24/7).